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SubscribeStar
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SubscribeStar
Public post

Martin Luther King Jr. Day - Banking Holiday

Image by pikisuperstar on Freepik

Dear Stars,

We want to remind you that Monday, January 20, 2025, is Martin Luther King Jr. Day, a federal banking holiday. As a result, there may be delays in payouts and processing times for transactions scheduled around this date.

Any payouts or transfers initiated on the holiday will be processed on the next business day, Tuesday, January 21, 2025.

We recommend planning accordingly to minimize any inconvenience. For questions or assistance, feel free to contact us at [email protected].
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Public post

Thanksgiving - Banking Holiday

Happy Thanksgiving Vectors by Vecteezy

Dear Stars,  

As Thanksgiving approaches, we want to inform you that all banks will be closed on Thursday, November 28th, in observance of Thanksgiving Day.  

This closure will result in a one-business-day delay for payouts, with processing resuming on Friday, November 29th. 
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Public post

Enhance Your Account Security with OTP

In addition to our existing email-based Two-Factor Authentication (2FA), we encourage everyone to use a more secure and convenient method: One-Time Password (OTP) 2FA using authentication apps like 1Password, Google Authenticator etc. To get started:
  1. Navigate to Menu → Account Settings, scroll down to the Authenticator Apps (OTP 2FA) section.
  2. Click the "Set up OTP" button and follow the instructions.

The entire process should take less than 5 minutes. You can opt out of using email 2FA then.

Why Choose OTP 2FA Over Email 2FA?
Stronger Security: While email 2FA adds an extra layer of protection, OTP 2FA generates codes directly on your mobile device, reducing the risk associated with email interception or unauthorized access.
Instant Access: Authentication apps provide time-sensitive codes without the need for an internet connection or waiting for an email to arrive.
Enhanced Protection Against Phishing: OTP codes from authentication apps are less susceptible to phishing attacks compared to email-based codes.
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Public post

Memorial Day - Banking Holiday

Image by Freepik ©️

Monday, May 27th commemorates Memorial Day, observed as a banking holiday in the U.S. Therefore, processing of all payouts submitted on Friday, May 24th, will be delayed.

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Public post

Planned System Maintenance on SubscribeStar


Dear SubscribeStar Community,

We wish to inform you of some upcoming maintenance work on SubscribeStar.com, underscoring our commitment to ensuring that our service continues to operate smoothly and securely for all users.

When?
The maintenance is scheduled for April 5, 2024, beginning at 12 AM PDT and is expected to last approximately 3 hours. Please be aware that during this time, access to SubscribeStar will be unavailable.

Why?
This maintenance is essential for enhancing the performance of our platform and introducing new features to enrich your experience. We are also implementing critical security updates to maintain the safety and reliability of SubscribeStar.

Impact on You
You will be unable to access SubscribeStar throughout the maintenance window. We advise saving your work and completing any urgent tasks on the website before the maintenance commences.

Need Help?
Should you have any inquiries or require assistance, our support team is readily available to assist you. You can reach us at [email protected].

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we endeavor to enhance your experience on SubscribeStar.

Warm regards,
The SubscribeStar Team
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Public post

February Billing

For some users hosting their accounts under one of the domains, specifically  https://www.subscribestar.COM from February 21 to March 6, we experienced delayed transactions due to technical issues on one of the gateways. The problem is now resolved, and it will take approximately 24 hours to process all delayed payments.

Dear Stars, the funds that didn't settle in February will settle in March.
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